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  See also:


http://www.balancedscorecard.org
» The Balanced Scorecard Institute - Collection of literature on the application of the "Balanced Scorecard" approach in the public sector in the US.

http://quality.disa.mil/
» Office of the Secretary of Defense Quality Management Office - Includes the Extensive Best Practice Database, library, training materials, Small Business Guidebook and other resources.

http://curiouscat.com/psci/
» Public Sector Continuous Improvement - Educational information for those interested in management improvement of the public sector. Focused on systems thinking, customer focus, Deming, and lean management.


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