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http://www.contactlife.com
» ContactLife - Provides businesses with a fresh new perspective on customer contact strategies

http://crmassociation.org
» CRMA - A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.

http://www.customerfocusconsult.com
» Customer Focus Consulting - Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.

http://www.custinfoc.co.uk
» Customers in Focus - Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.

http://www.emti.com/
» Emerging Market Technologies, Inc. - TeleMagic software, a completely customizable customer relationship management solution.

http://www.frontzone.com/
» FrontZone Corporation - Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.

http://www.the-gem.com/
» GEM - Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.

http://www.inq.com
» Inq.com - Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.

http://www.interact.com
» Interact.com - Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.

http://fieldworks.net/
» International Field Works - A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.

http://www.islanddata.com/
» Island Data - Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.

http://www.itlibrary.org
» The ITIL Open Guide - A public wiki site dedicated to the ITIL approach to IT and customer support and management.

http://www.krconsulting.com
» KR Consulting - Management consulting firm for help desks and customer support centers.

http://www.maconomy.com
» Maconomy - Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.

http://www.peoplelink.com/
» PeopleLink eCommunity - Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business.

http://www.pivotal.com
» Pivotal Corporation - XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.

  • Platinum Rule - Learn more about how charismatic you are and how charisma affects you personal and professional success.
    http://www.safeharbor.com/
    » SafeHarbor Technology Corp. - Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.

    http://searchcrm.techtarget.com/
    » SearchCRM.com - Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.

    http://www.managementforums.com
    » The Service Support Forums - Online forums and message board dedicated to service management and customer support.

    http://www.sitel.com/
    » Sitel Corporation - Delivering telephony based customer relationship management solutions and project management.

    http://www.ssipartners.com
    » SSI Partners - Offers help in maximizing the revenue and cost savings via remote service offerings.

    http://www.stream.com/
    » Stream International, Inc. - Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.

    http://www.teleplaza.com/Telemarketing/Inbound/inbound.html
    » TelePlaza - Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business.

    http://www.ultrafeedback.com/
    » UltraFeedback - Research consulting firm that aligns organizations with their customers.

    http://www.unicomcorp.com/
    » Unicom Telecommunications - Specializing in order fufillment for each and every business type.


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